[NMC PRObE] NOTICE: Critical storage hardware failure

Andree Jacobson andree at newmexicoconsortium.org
Tue Feb 17 08:57:09 MST 2015

Greetings NMC and PRObE users,

  As of late last night our main storage system is back online and a
majority of critical services are back up and running. As far as we know,
no data loss was sustained. We will be working today to bring up any
remaining stragglers. If you run in to any problem with our systems, please
email techsupport at newmexicoconsortium.org (for NMC general technical
inquiries) or help at nmc-probe.org (for requests in regards to PRObE). We
sincerely appreciate your patience during this unfortunate event.


*Andree Jacobson*
Computer and Information Systems Manager
PRObE Project Manager

New Mexico Consortium
4200 W Jemez Rd, Ste. 301
Los Alamos, NM 87544

*Phone:* (505) 412-4180, *Fax:* (505) 212-0049
*Email:* andree at newmexicoconsortium.org

On Fri, Feb 13, 2015 at 3:57 PM, Andree Jacobson <
andree at newmexicoconsortium.org> wrote:

> Greetings PRObE/NMC users,
>   We are currently experiencing network hardware failures on our core
> storage system at the NMC, and are shutting down all services that depend
> on this in order to prevent data loss. It will affect all PRObE systems at
> the NMC (portal, Kodiak, and Nome), almost all external web pages, and
> other services. We are actively working with our storage vendor support
> team to bring the systems back online as quickly as possible.
> We apologize for any inconveniences this outage may be causing - we are
> doing everything we can to make it as short as possible.
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